refunds

We want you to be happy with Trawl. There is no free trial, so instead there is a simple promise: if Trawl isn't right for you, you get your money back.

14-day money-back

If Trawl isn't right for you, email vince@vincedotcode.com within 14 days of buying and we'll refund it in full. No questions asked.

Earlier plans

Monthly or yearly plans bought before Trawl 1.2: renewal payments can be refunded if you ask within 7 days of the renewal and haven't used Trawl since.

How refunds are paid

Refunds go back to the original payment method through Dodo Payments, usually within 5 to 10 business days.